Virtual BDC for Car Dealerships

#1 BDC Appointment Setting Service for Car Dealerships

BDC appointment setting services are an important tool for car dealerships. By outsourcing your appointment setting, your can free up your staff to focus on other important tasks, such as selling cars. BDCs are experienced in making appointments with customers who are likely to buy a car. Once a potential customer is identified, the BDC will contact them to set up an appointment. They will work with the customer to find a time that is convenient for both parties. They will also explain the different financing options that are available. The BDC will then turn the customer over to a salesperson, who will work to close the deal.

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Outsourced Appointment Solution

Having trouble answering your inbound phone calls?

Inbound phone calls are the lifeblood of any car dealership. They are the first point of contact between the dealership and potential customers, and they can make or break a sale.

The person taking the call needs to be friendly and knowledgeable about the products and services the dealership offers. They need to be able to answer questions and address concerns, while also getting the customer interested in what the dealership has to offer.

It can be a challenging job, but it's also a very important one. The right person taking inbound calls can make all the difference in the success of a car dealership.
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Is an outsourced virtual automotive BDC right for you?

A car dealership's business development center (BDC) is responsible for generating and handling customer leads. The BDC is typically staffed with salespeople who make initial contact with customers, qualify them, and set appointments for them to come in and test drive a car.

Outsourcing the BDC can be a cost-effective way to free up staff time so that they can focus on selling cars. It can also help to ensure that leads are followed up on in a timely manner.

When outsourcing the BDC, it is important to choose a vendor that has experience in the automotive industry. The vendor should also be able to provide a dedicated team of salespeople who are available during the dealership's hours of operation.The cost of outsourcing the BDC will vary depending on the size of the team and the number of leads that need to be followed up on. However, it is typically a much less expensive option than hiring and training a full-time staff.

Outsourcing the BDC can be a great way to improve customer service and sales at a car dealership. It can help to free up staff time so that they can focus on selling cars, and it can also ensure that leads are followed up on in a timely manner.

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How does an off-site BDC work?

Our agents communicate with your team in real-time. We answer your phones, make outbound calls, and cover your leads from bell-to-bell.

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  • A phone icon

    Our trained agents answer your inbound phone calls and make outbound phone calls on your leads according to your process

  • An icon of a person with a chat bubble

    We are in constant communication with your salespeople, your managers, and anyone else at your dealership. Get real-time updates on our activity and have a direct line of communication with our BDC managers.

  • Icon of a money tree

    Our pricing model is simple -- you pay us per agent that we have on your account.

Virtual BDC Pricing

Inbound Calls

Per Month
(unlimited calls)
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  • Unlimited inbound calls
  • Replace your receptionist
  • We will answer all of your calls for a flat fee
  • Know what you're paying every month, with no surprises
  • Real-time communication with our agents and managers

Outbound Only

Per Agent
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  • Pay per agent
  • Add and remove agents at any time, even during the month
  • Know what you're paying every month, with no surprises
  • Real-time communication with our agents and managers

How do we compare to an in-house BDC?

Staffing, training, and maintaining an in-house BDC is becoming more-and-more expensive. Learn what makes our automotive BDC company so special.

In-House BDC

Virtual VaVende BDC

Pay $6,000+ per agent with complicated pay plans and bonus structures
Pay VaVende $4,500 per agent and write one check every month with no surprises on your bill
Your agents call-in sick all the time and you miss deals and waste your leads because you're understaffed
VaVende never calls in. We have a bench of highly trained agents to staff your account every day of the week, including Sundays.
Maintain an office space for your agents, pay for cubicles, computers, phone systems, toilet paper, food, and more
Turn your BDC office into something more useful. VaVende feels like we're there in the store with you, but we're not.
Continue to deal with messy and time consuming personnel issues
We don't complain. We're here all day, every day!

Virtual BDC Company

Get Started with VaVende

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Modular team
Icon showing phone and desktop computer
Work all of your leads, inbound and outbound
Icon of person with chat bubble
Real-time communication with your team
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Bring-your-own-process or use ours!