BDC appointment setting services are an important tool for car dealerships. By outsourcing your appointment setting, your can free up your staff to focus on other important tasks, such as selling cars. BDCs are experienced in making appointments with customers who are likely to buy a car. Once a potential customer is identified, the BDC will contact them to set up an appointment. They will work with the customer to find a time that is convenient for both parties. They will also explain the different financing options that are available. The BDC will then turn the customer over to a salesperson, who will work to close the deal.
A car dealership's business development center (BDC) is responsible for generating and handling customer leads. The BDC is typically staffed with salespeople who make initial contact with customers, qualify them, and set appointments for them to come in and test drive a car.
Outsourcing the BDC can be a cost-effective way to free up staff time so that they can focus on selling cars. It can also help to ensure that leads are followed up on in a timely manner.
When outsourcing the BDC, it is important to choose a vendor that has experience in the automotive industry. The vendor should also be able to provide a dedicated team of salespeople who are available during the dealership's hours of operation.The cost of outsourcing the BDC will vary depending on the size of the team and the number of leads that need to be followed up on. However, it is typically a much less expensive option than hiring and training a full-time staff.
Outsourcing the BDC can be a great way to improve customer service and sales at a car dealership. It can help to free up staff time so that they can focus on selling cars, and it can also ensure that leads are followed up on in a timely manner.
Our agents communicate with your team in real-time. We answer your phones, make outbound calls, and cover your leads from bell-to-bell.
Our trained agents answer your inbound phone calls and make outbound phone calls on your leads according to your process
We are in constant communication with your salespeople, your managers, and anyone else at your dealership. Get real-time updates on our activity and have a direct line of communication with our BDC managers.
Our pricing model is simple -- you pay us per agent that we have on your account.
Staffing, training, and maintaining an in-house BDC is becoming more-and-more expensive. Learn what makes our automotive BDC company so special.