What is a virtual BDC for car dealerships?

A virtual BDC, or Business Development Center, is a powerful tool that car dealerships can use to increase sales and improve customer satisfaction. By using a virtual BDC, dealerships can provide their sales staff with the ability to connect with customers via the internet, phone, and email. This allows the sales staff to build relationships with customers, even when they are not physically present in the dealership. In addition, a virtual BDC can help to schedule appointments, track customer interactions, and follow up with customers after their visit to the dealership. By using a virtual BDC, dealerships can improve their sales process and provide a better experience for their customers.

Make customer experience your competitive advantage.

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