The Business Development Center (BDC) is the key to success for many car dealerships. The BDC is responsible for generating and managing customer leads, as well as coordinating the sales process between the customer and the dealership. The BDC is typically staffed with sales professionals who are experienced in customer service and have a strong knowledge of the products and services offered by the dealership. These sales professionals work closely with the sales team to ensure that each customer receives the best possible experience. The BDC is an essential part of the car dealership, as it is responsible for generating the majority of customer leads. In addition, the BDC coordinates the sales process between the customer and the dealership, which helps to ensure a smooth and successful transaction.