These Are the Best Options for Outsourcing Your Automotive BDC

There are a lot of advantages to your car dealership when it comes to outsourcing. Here's how to outsource your automotive BDC.
Ford Expedition parked in front of rocky terrain (credit to Unsplash)

Car sales in the U.S rose by roughly 15.4 percent since 2021. The reality is those car dealerships that outsourced their automotive BDC will have benefited from these sales. But when it comes to your car dealership, what are the best options for outsourcing your automotive BDC?

One of the best decisions a car dealership can make is outsourcing a business development center. The problem is that many car dealers feel like they don't know what their best options are when it comes to outsourcing.

With all of the automotive BDC companies out there, it can seem like it's hard to choose the best outsourced BDC automotive option.

If you would like to learn what the best options are for outsourcing a business development center, then keep reading.

What Are Your Options?

Man faced with options
Man faced with a fork in the road (credit to Unsplash)

When it comes to outsourcing your BDC, there are a few choices. It's important to know what your options are so that you can make the best choice for your car dealership.

Outsourcing BDC Online

Aside from looking locally, you also have the option to look online to outsource your BDC. There are a lot of different services available, and many of them will come with a wide range of features to help you.

This can include things like looking after inbound calls, setting sales appointments, tracking sales results, and more.

You may also find that there is a bigger selection when choosing a service provider. Some of them may even offer different working options to help facilitate your car dealerships' needs.

Even though there are a lot of different services out there, not all of them will be a good fit for your business.

That's why it's always important to do your research before outsourcing BDC. The reality is that the team you hire will be representing your business and they must do it professionally and appropriately.  

What to Consider When Choosing to Outsource Your Automotive BDC

Call center office
Picture of a call center (Credit to Unsplash)

While it's easy to simply pick a service provider and use them, there are several things you should keep in mind. Unfortunately, not every service provider delivers the results they promise and it's important to choose the best service to benefit your company.

Reputation

One of the things you should look at when considering using a service provider is their reputation. The service providers' reputation will give you an indication of the quality of service that they offer their customers.

It will also let you know about the way they treat their clients. If you are putting your trust in a service provider, then you want to be certain they will represent your company properly. A great reputation is an indication that they will do this.

Reviews

Another thing that you should look at is the type of reviews that the service has. Again, this will give you an indication of the service's reputation.

Also, the great thing about reviews is that they are a way of measuring service providers against each other. To find the best service, you should look for services that are highly rated by previous customers and have five-star positive reviews.

Pricing

A big aspect of outsourcing the best BDC is getting a good price. Automated BDC services are brought in to help you to increase your business's sales.

So it makes sense that you should choose a service that offers a great price. The good news is that there are many price options available so you can choose the best service for your budget.

The Benefits of Outsourcing

Globe
Picture of the globe (credit to Unsplash)

Outsourcing your BDC comes with many benefits, yet not everyone is aware of them. We have covered some of the top benefits below.

Reduce Operating Costs

One of the most significant benefits of outsourcing automotive BDC is that it can significantly reduce your operating costs. This is because it usually costs less to outsource automotive BDC.

Not only does this allow you to focus your efforts on other important areas of your business, but the team should also help you to increase your sales. This means that you can get more of a return for your money.

Increase Efficiency

Another benefit to outsourcing BDC is that it increases business efficiency. One of the reasons for this is that you are outsourcing a team of skilled individuals who are there to adapt to your company.

The team that you outsource will work to create sales processes that produce results for your company. Also, an outsourced BDC service can help you to decrease your follow-up time, so you have a higher chance of onboarding new clients.

Better Customer Experience

Couple driving car (credit to Unsplash)

By having a team that is dedicated to responding to inbound calls and reaching out to new clients, your company will provide a much better customer experience.

This can put your company in a much better position, and customers are more likely to rate your service higher and return for repeat business. Providing a great customer experience is always a good thing to have and it can create good word of mouth.  

Learn More About Outsourcing Your Automotive BDC

It can seem hard to find the best automotive BDC service, however, there are reliable options available. At VaVende, we are highly experienced in offering car dealerships with BDC automotive solutions that produce results at affordable prices.

If you would like to find out more about how we can help you, or for some friendly expert advice, contact us today.